Academic Issues

We want all students to enjoy their time at MMU and complete their studies successfully. However, issues can arise and this page will give you the information you need to resolve them as quickly and effectively as possible


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Exceptional Factors are short-term, unexpected events that have a serious impact on your ability to perform in assessments. This could be illness or injury, the death of someone close to you, or personal problems that happen around the time of your assessments.

The Advice Centre can provide further guidance on this process and how to make a claim.

Find out more about Exceptional Factors and how to submit a claim, including current guidance relating to Covid-19.