Manchester Metropolitan University Students' Union

TOP TIPS

• Register with a GP
  Don’t wait until you need help. Register with a GP (doctor) as soon as possible so that support is easily available when you need it. You can find a local GP here  www.nhs.uk/service-search/

• Seek help when you need it – don’t wait
  If you’re experiencing difficulties then make sure you seek help. There’s plenty of support available - see our list of services within the Union and University.

• Keep Uni informed
  If you’ve missed a few lectures, a deadline or an exam then talk to someone in your department. It always helps if you keep the University up to date so they can offer you any guidance. Your Advice Centre can help you with submitting exceptional factors.

• Be aware of the Exceptional Factors procedures
  If your assignments or exams have been affected by unexpected personal or health issues then you can inform the University by submitting an Exceptional Factors claim www.mmu.ac.uk/academic/casqe/regulations/exfacs-students.php. Further information and support is available from Your Advice Centre www.theunionmmu.org/your-advice-centre/issues/

SEEKING SUPPORT

If you’re experiencing difficulties make sure you get advice and support as soon as possible. No issue will be considered unimportant so don’t worry about talking to someone about how you feel. Here’s a brief guide to services in the University and The Union.

MMU COUNSELLING, HEALTH AND WELLBEING SERVICE

MMU have a team of professionally qualified counsellors and a mental health adviser. They can offer one-to-one counselling, wellbeing and health advice, and refer students to other services. www2.mmu.ac.uk/counselling/
They also provide a range of courses and workshops, such as managing anxiety and mindfulness
www2.mmu.ac.uk/counselling/courses-and-workshops/

Telephone 0161 247 3493 / Email counselling@mmu.ac.uk    
Manchester: Room 1.13, Business School
08:45-12:00 and 12:45 – 16:30 Monday to Friday. Open Door is Monday to Friday 13:00 – 14:00

Cheshire: Room G17, Laurence Building
Open Door is on Tuesday 13:00 – 14:00

MMU DISABILITY SERVICE

The advisers within the Disability Service act as a contact within the University for current and prospective disabled students. They provide confidential information, advice and support to students about the internal and external resources available to them. This might include a Personal Learning Plan (PLP), which is a document that makes recommendations for the support you require on your course and covers areas such as teaching and exam recommendations.

The Disability Service Advisers will work with students to help steer them through any necessary screenings or assessments, which will identify their individual needs. They can also assist with any applications for the Disabled Students’ Allowances (DSAs).
 
www.mmu.ac.uk/sas/studentservices/learner-development/about-us.php

Manchester: Employability Hub, Business School & Student Hub

• Monday - Friday, 09:00 – 17:00

• Tel: 0161 247 3491

• Email: disability.service@mmu.ac.uk

Cheshire: Student Services, Laurence Building

• Phone or email to check current opening times.

• Tel: 0161 247 5725

• Email: mstsrvcheshire@mmu.ac.uk

YOUR ADVICE CENTRE

This is where you will find experienced, trained staff offering specialist, student-centred advice. They can help you with a wide range of issues including academic problems, funding, budgeting, housing, welfare benefits, consumer issues, council tax and health costs.

This is a confidential service which is independent from the University

www.theunionmmu.org/your-advice-centre/

USEFUL LINKS

There are also agencies outside of the University who can offer support and guidance.

MMU Chaplaincy
The chaplains can offer spiritual help, friendship, support, advice, prayer, study and information on places of worship for all faiths.

Mind 
National mental health charity. The website includes useful factsheets and guidance.

Student Minds
This mental health charity has been set up to specifically help students

Samaritans
They offer a listening ear 24 hours a day, 365 days a year. You can call them for free on 116 123

Mental Health Foundation
Their aim is to improve the lives of those with mental health problems or learning difficulties

Together 
Supports people through mental health services

Depression Alliance 
Provides information and support to those who are affected by depression via publications, supporter services and a network of self-help groups.

PANDAS Foundation
PANDAS Foundation vision is to support every individual with pre (antenatal), postnatal depression or postnatal psychosis in England, Wales and Scotland.

Relate
Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support.

Anxiety UK
Works to relieve and support those living with anxiety disorders by providing information, support and understanding via an extensive range of services, including 1:1 therapy.

42nd Street
This service is for young people aged 11 – 25 living in Greater Manchester. Services include individual therapeutic support, advocacy, projects and activities.