Are you passionate about making sure new students have the best start at Manchester Met?

We’re looking for enthusiastic and reliable student staff to help to make one of the biggest and most memorable weeks of a student’s life brilliant, by being on hand to motivate as well as guide all new Manchester Met students.

Who are we? 

Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members. Each year our growing team of around 50 full time and up to 100 part time staff, work alongside elected student leaders to make change, improve lives and help fulfil student potential.

The Union is one of 550 students’ unions across the country. And we’re one of the most exciting - with over 38,000 student members and 100 student groups, a huge range of services and a bold strategy.

What's the job? 

You will be part of a key team that helps welcome new students to university during the first few weeks of term, from the beginning of September 2025 to the beginning of October 2025. You could be involved in promoting, delivering, and assisting with a whole range of events, activities and trips including Fresher’s Fair, tours of Manchester, social meetups and many more events lined up.

Main activities / tasks

• Support the execution of Welcome Week events, from intimate social gatherings and engaging workshops to general entertainment events, ensuring each one runs smoothly and successfully
• Work closely with a collaborative team to ensure all aspects of the event are covered
• Be approachable to answer any questions about The Union and the University to support new students settling into university life
• Lead walking tours of students around Manchester
• Engage students face-to-face to promote The Union’s Welcome events
• Make sure that risk assessments and relevant health and safety regulations are followed
• By example, always promote a positive image of The Union through high personal standards of integrity and professionalism
• Early morning, evening & weekend work will be required

Qualifications

• You must be a student of Manchester Metropolitan University for the 2025/2026 academic year

 

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Experience

• Demonstrable experience of working in a comparable customer facing role

 

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Knowledge and skills

• Must be willing to complete mandatory Food Safety, Health & Safety and Licensing training ahead of role commencement. This training will be provided and paid for
• To attend meetings and training events as required

 

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Personal attributes

• You’ll be the face of The Union so having a friendly, welcoming and all-round excellent approach to customer service
• Strong listening and communication skills
• Great attention to detail
• Be adaptable in your approach to tasks and responsibilities, working collaboratively with different departments and supporting activities across The Union

 

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Values and ethics

• Understanding of and commitment to the principles of equity, inclusion and diversity, and The Union’s values

Why apply?

There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, The Union will train you thoroughly, reward you well and encourage you to build a long-term career that inspires you.

The exact opposite of corporate, we’re progressive, creative individuals working to make a difference in unconventional workplaces. In return for your passion and experience, we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and excellent holiday allowance.

We’re committed to equality of opportunity for all. We welcome applications from all protected characteristics and are particularly interested in applications from people of colour and disabled people.

We want to support diverse and inclusive work environments and are actively looking for people who share our values.