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Advice Support Volunteering

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Two exciting and rewarding volunteer positions have become available in the Advice Support team. These roles would be best suited to people who have experience of welfare benefits and the issues which face people living on benefits or low incomes. We are looking for volunteers with excellent IT skills, excellent written and spoken English and the ability to manage a variation of tasks. 
As an Advice Support Volunteer you’ll be playing a key role in helping to reduce poverty for people living with HIV in the North West. You’ll gain experience of completing financial applications, further develop your administration and IT skills and gain an insight into the issues affecting people living with HIV today and how a charity works. 

Responsibilities include:

Undertaking one to one financial application appointments with people living with HIV
Completing paperwork for financial applications and writing support letters, including online applications
Data entry onto Civi CRM – the system that we use to manage service user records
Contacting service users about upcoming events
Other administrative tasks as appropriate

We ask that volunteers can commit 1 day per week for a minimum of 6 months if possible, on either a Wednesday or a Thursday from 10am-3pm with some flexibility. Full training will be provided.

Additional information Hide[-]

Required Role

Advice Support Volunteering

Key responsibilities

Undertaking one to one financial application appointments with people living with HIV Completing paperwork for financial applications and writing support letters, including online applications Data entry onto Civi CRM – the system that we use to manage service user records Contacting service users about upcoming events Other administrative tasks as appropriate

Mandatory SkillsHide[-]

  • Administration and Clerical
  • Communication
  • Interpersonal
  • IT, Computing and Web Skills
  • Listening
  • Non-discriminatory
  • Office IT (Word, Excel etc)
  • Planning and organising
  • Telephone

Desirable Skills

  • Confidence
  • Negotiation and influencing
  • Positive attitude
  • Practical
  • Problem solving
  • Team Work
  • Time Management

Skill to gain

  • Administration and Clerical
  • Communication
  • Confidence
  • Initiative
  • Interpersonal
  • IT, Computers and Web Skills
  • Listening
  • Literacy and copywriting
  • Negotiation and influencing
  • Numeracy
  • Office IT (Word, Excel etc)
  • Planning and organising
  • Problem solving
  • Team Work
  • Telephone
  • Time Management
  • Self Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 07-03-2018

Start Time: 10:00 AM

End Time: 03:00 PM

  1.  
  2. Mon
  3. Tue
  4. Wed
  5. Thu
  6. Fri
  7. Sat
  8. Sun
  1. MORNING
  2. No
  3. No
  4. Yes
  5. Yes
  6. No
  7. No
  8. No
  1. AFTERNOON
  2. No
  3. No
  4. Yes
  5. Yes
  6. No
  7. No
  8. No
  1. EVENING
  2. No
  3. No
  4. No
  5. No
  6. No
  7. No
  8. No

Location

Ardwick Green N, Manchester M12 6FX, UK
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  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up