The Union's online shop order process and shipping information

Monday 27-04-2026 - 11:05

Drop shipping - online exclusives

Orders are made/printed to order by our supplier, therefore can take up to 10 working days to produce

As we don’t stock these items, we cannot offer click & collect

Order is then shipped by the supplier using 48 hour tracked Royal Mail

No orders will be produced or shipped on a weekend or bank holiday

As they are made to order, exchanges/refunds will only be issued for faulty garments. They will not issue an exchange or refund if the customer orders the wrong size

All products which fall under this category have the following disclaimer on the product description

Made to order products will be dispatched separately from the rest of your order and can take up to 10 working days to produce. They are subject to additional shipping costs, details of which can be found on the terms and conditions page. Please note, we can only issue refunds or exchanges for faulty garments

 

Instore items

Orders can take up to 5 working days to process/package

No orders will be processed on Bank Holidays or weekends

Order is shipped via Royal Mail on 48 hour tracked postage

Refunds/exchanges will be issued as we hold the physical stock – customers need to contact us via the online shop ‘contact us’ to request and exchange/refund

Related Tags :

More Manchester Metropolitan University Students' Union Articles

More Articles...