Thursday 18-09-2025 - 09:27

We know life doesn’t always stick to office hours. Whether you need advice, want to book a room for your society, or just aren’t sure where to go next, here’s how you can still get the support you need when The Union's helpful Reception team aren’t available.

 

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💬 Advice Centre

Our Advice Centre is here for you with free, confidential, student-focused support.

Opening hours:

• Monday–Friday, 9:30 – 16:00
• Tuesdays from 12:00

📞 Call: 0161 247 6533 

📧 Email: s.u.advice@mmu.ac.uk

💻 Or use our online query form

 

From academic worries and money matters, to housing, personal issues or sexual misconduct, no problem is too big or small. You can speak to the advisers over the phone, on a video call or face-to-face. Whatever works for you.

 

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🎓 Societies Room Bookings

Booked a room and turned up to find Reception closed? Don’t worry! you can still go ahead and use your booked space.

Need to book a room for your society? Just fill out the Union Room Booking Request Form online.

 

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📍 Student Hub

Not found the info you’re looking for? The University’s Student Hub might be the place to look.

They’ve got loads of info on things like:

• Student ID cards
• Council tax exemption forms
• Timetabling queries
• Course enquiries (and more!)

You’ll find them in the Business School building, open Monday–Friday, 9:00 - 16:30.

You can also give them a call on 0161 247 1000 between 10:00 – 16:00, or check out the Student Hub website for lots more info.

 

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💙 Mental Health & Wellbeing

Looking after your wellbeing is just as important as everything else you do at uni.

The Union’s Advice Centre can support you with a whole range of issues and is open:

• Monday - Friday, 9:30 - 16:00
• Tuesdays from 12:00

 

The Uni’s Counselling, Mental Health and Wellbeing team are also here to help.

Opening hours:

• Monday - Friday, 8:45 - 16:30

📞 Call: 0161 247 3493

📧 Email: counselling@mmu.ac.uk

Check out their website for:

• One-to-one support and referrals
• Wellbeing workshops and courses
• Online self-help resources and podcasts
• A 24/7 student support helpline (via Spectrum.life)
• Access to SilverCloud, an online CBT programme (they can refer you)

 

If you’re not sure what kind of help you need, that’s okay. The important thing is to reach out.

 

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✨ Even if The Union’s closed, you’re never on your own. There’s always help and support available.