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Tips for Raising Issues
Friday 01-01-2016 - 16:09
Ensure you follow the ABCD of representation and give feedback, so that your feedback is:
Accurate,
Balanced
Constructive
Depersonalised
Where possible it’s always more powerful to give positive solutions, instead of a list of problems. It is just as important to tell staff what you like, so that they know to keep doing it.
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