Tips for Raising Issues

Friday 01-01-2016 - 16:09

Ensure you follow the ABCD of representation and give feedback, so that your feedback is:

Accurate,

Balanced

Constructive

Depersonalised

Where possible it’s always more powerful to give positive solutions, instead of a list of problems. It is just as important to tell staff what you like, so that they know to keep doing it.

Categories:

Your Voice

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